Terms & Conditions
Terms & Conditions
Welcome to Luxra. These Terms & Conditions govern your access to and use of our website, services, and facilities. By making a reservation, visiting our property, or using our services, you agree to comply with the terms outlined below. Please read them carefully to ensure a seamless and enjoyable experience
General Use of Services
Luxra provides luxury accommodation, dining, wellness, and event services designed to deliver an exceptional guest experience. All guests are expected to use our facilities responsibly and respectfully. Any behavior that disrupts other guests or damages property may result in restricted access or termination of services without refund
Reservations and Bookings
All reservations at Luxra are subject to availability and confirmation. Booking details, including dates, room type, and guest information, must be accurate at the time of reservation. Luxra reserves the right to cancel or modify bookings if incorrect or incomplete information is provided
Check-In and Check-Out Policy
Check-in and check-out times are clearly stated during the booking process. Early check-in or late check-out requests are subject to availability and may incur additional charges. Guests are required to present valid identification at check-in to verify reservation details
Payment Terms
Full or partial payment may be required at the time of booking, depending on the selected rate or package. Accepted payment methods include approved credit cards and other payment options as displayed on our website. All charges are processed securely
Cancellation and Modification Policy
Cancellation and modification policies vary depending on the rate plan selected. Specific cancellation terms, including deadlines and applicable fees, will be provided at the time of booking. Late cancellations or no-shows may result in charges equivalent to one or more nights’ stay
Guest Responsibilities
Guests are responsible for maintaining the condition of rooms and hotel property during their stay. Any damage, loss, or excessive cleaning required due to guest actions may result in additional charges. Luxra reserves the right to recover costs associated with repairs or replacements
Health, Safety, and Conduct
Luxra is committed to providing a safe and secure environment. Guests must comply with all safety guidelines, hotel policies, and local regulations. Any activities deemed unsafe or illegal are strictly prohibited within hotel premises
Use of Hotel Facilities
Access to facilities such as restaurants, spa, wellness centers, pools, and event spaces is subject to availability and may require prior reservations. Certain facilities may have age restrictions or specific usage guidelines, which guests are expected to follow
Privacy and Data Protection
Luxra respects your privacy and is committed to protecting personal information. Guest data is collected solely for reservation management, service improvement, and communication purposes. Personal information is handled securely and will not be shared with third parties except where required by law
Intellectual Property
All content displayed on the Luxra website, including text, images, branding, and design elements, is the intellectual property of Luxra. Unauthorized use, reproduction, or distribution of this content is strictly prohibited without prior written consent
Limitation of Liability
Luxra shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services or facilities. While every effort is made to ensure guest safety and satisfaction, Luxra is not responsible for unforeseen events beyond reasonable control
Amendments to Terms
Luxra reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon publication on our website. Continued use of our services implies acceptance of the updated terms
Governing Law
These Terms & Conditions are governed by applicable local laws and regulations. Any disputes arising from the use of Luxra services shall be resolved in accordance with these laws
